Case Management

Here at Reclaim Mobility, as well as working with individuals who choose to have therapy, we also work with Case Managers to provide a service over Essex where we specialise in providing comprehensive therapy services for individuals who are under Case Management. 

Whether it’s clients’ who have experienced catastrophic injuries, road traffic accidents, traumatic brain injuries, spinal cord injuries, and complex neurology cases, we understand the challenges faced by both the clients and their case managers during these difficult times.

Due to the unique multi-disciplinary therapy team that we have here at Reclaim Mobility, we are in a special position to support your clients’ with their complete therapy needs through one team without having to outsource and liaise with different
services. Our team of experienced and skilled therapists of physiotherapy, occupational therapy, speech and language therapy and clinical psychology is dedicated to supporting and working closely with case managers to ensure your client gets the best therapy with streamlined, effective team communication. 

Without the need to discuss your client’s needs repeatedly to different professionals, you can liaise with just one person, our Clinical Director, who will ensure appropriate team members are handed over the relevant information for you. As all our team
share resources/systems, it means there is full transparency with communication between all our therapy staff. 

As part of our MDT approach to case management cases, we are keen to incorporate regular team meetings with all involved to ensure complex cases are managed to a high standard and that the service we provide is of an excellent quality. 

Client’s have the benefit of knowing they are under one team for their therapy making it easier for them to know who to contact if they have any questions or queries. 

How we work with case managers:

Our Specialised Services:

Working with other health and social care teams

As well as working with Case Managers, due to our years of experience working within the local authority and the community based teams connected to that such as Collaborative Care, Reablement, Early Supported Discharge Teams etc, we are experienced and able to support with care based assessments also. This could be you or your client are aiming to reduce their care package and want to know if they are safe to reduce their care provision or you want to progress your client’s abilities during your visits, then we can help by doing joint visits with other professionals/carers providing evidence to go towards care reviews and risk assessments or in any other way deemed appropriate. 

To ensure a seamless approach to your health and social care needs, we encourage up to inform any other health and social care teams that you are undergoing therapy with us providing them with our contact details. This way, we can update professionals on how you may be doing (with your consent of course!) to ensure that you get the best possible services and input all round. 

Conclusion

At Reclaim Mobility we are committed to providing compassionate, client-centred care for individuals. By partnering with case managers and/or other health and social care teams that you are under, we ensure that clients receive the highest standard of rehabilitation and support tailored to their unique needs. Together, we can make a positive difference.